The Natural Born Cubist

It's morning already! After my 5oth post, I've decided to create a new blog for this blog site. I named it after the common name of those who work in our office. I'm a Cubist! I saw that "Cubist" word on the white umbrella beside me that's why I named it "The Natural Cubist". I think being a cubist is fun, it's about having fun while working. As you can see, I hate my work so much but there are times that I really like going to work coz of my co-workers and superiors. What happened on last nights shift? I got this customer who's very irrational. She reported having bad signal, I've tried assisting her but she keeps on insisting that the reason why she lost the signal is because of DirecTV and TFC's partnership. I was about to help her and orient with migration but she keeps on talking. It's as if I'm screaming and arguing with the customer but she's non-stop. I've even became an instant rude agent. I hate it. I hate customers who made me mad coz of their stupidity. She won't listen, I'm willing to listen but I don't wanna listen on people who doesn't even know how to communicate. Well, that's one unforgettable experience for my shift last night. Gel, a QA specialist discussed to me my grades on handling calls. She picked 3 random calls I've handled and I've got two 96 and one 85 percent. Seems not bad but it doesn't reach the standard skills of a customer service representative, hehehe. I wish I could make better calls this time. At work, during my idle time, I just post messages on the forum of Pinoycentral. It's fun! And you know what? I'm one of the top ten posters, as of this date. I've copied the proof, just check it out. I'm lokagirl_gatas while Jeff is charmedOne. Just take a look how I consume my time when I have no calls.